Name: KS Chia & Associates
Address: No. 9-3A-1, Jalan Metro Perdana Barat 1, Taman Usahawan Kepong Utara, Kuala Lumpur, 52100, MY
Telephone: +603-6258 3692

Privacy Policy

Effective date: 31/08/2026

KS Chia & Associates (Chartered Accountants), firm registration no. AF001828, respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal data submitted through this website, in accordance with the Personal Data Protection Act 2010 of Malaysia.

1. Personal Data We Collect

We collect personal data you provide directly through this website:

General enquiry form: name, phone number, email address, and message content.
Service quotation and pricing request forms: company name, contact person, contact number, email address, nature of business, and business or financial details relevant to the service requested, such as turnover, number of bank accounts, total assets, operating expenditure, date of incorporation, company secretary status, tax filing category, number of employees, and financial year end.

We also collect limited technical data automatically through Google Analytics, including IP address, browser type, device type, and pages visited.

2. How We Collect Your Data

Personal data is collected directly from you when you complete and submit a form on this website. Technical data is collected automatically through cookies and similar tracking technology when you browse this website.

3. Purpose of Collection

We use the personal data you submit to:

respond to your enquiry;
prepare and provide quotations or proposals for our audit, tax, accounting, SST consultancy, corporate secretarial, or payroll services;
communicate with you regarding your enquiry or request; and
understand website usage and improve this website, through aggregated Google Analytics data.

4. Voluntary Nature of Disclosure

Submitting your personal data through our forms is voluntary. However, fields marked as required on each form are necessary for us to process your enquiry or prepare an accurate quotation. If you do not provide this information, we may not be able to respond to your request or provide an accurate quotation.

5. Disclosure to Third Parties

We do not sell or rent your personal data. We may disclose personal data to our website hosting provider and email service provider, for the purpose of operating this website and responding to your enquiry; to Google LLC, as our website analytics provider; and to relevant Malaysian regulatory or statutory bodies, where required by law, in the course of an actual client engagement. This last point does not apply to website enquiries alone.

6. Your Rights

Under the PDPA, you have the right to request access to the personal data we hold about you, and to request correction of personal data that is inaccurate, incomplete, misleading, or outdated. We will respond to a written request within 21 days, in accordance with the PDPA. To exercise these rights, contact us using the details in Section 8 below.

7. Data Security and Retention

We take reasonable technical and organisational steps to protect personal data submitted through this website against loss, misuse, and unauthorised access. We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by applicable law and professional regulatory obligations.

8. Contact Us

For questions about this Privacy Policy, or to exercise your rights under the PDPA, contact us at:

KS Chia & Associates (Chartered Accountants), AF001828
No. 9-3A-1, Jalan Metro Perdana Barat 1, Taman Usahawan Kepong Utara, 52100 Kuala Lumpur, Malaysia
Tel: +603-6258 3692
Email: info@kschia.com.my

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised.